Warranty Policy – usedsteeringcolumn.com
At usedsteeringcolumn.com, we’re committed to delivering quality parts you can trust. Our warranty policy is in place to safeguard you against shipping errors or damaged items. Please review the terms below to understand your coverage:
🔧 Warranty Coverage
Warranty Coverage:
Our warranty covers the part itself—labor or installation costs are not included under any circumstances.
Damaged or Incorrect Items:
If you receive a part that is damaged or incorrect, we will first attempt to send a suitable replacement.
In cases where a replacement isn’t an option, a full refund will be processed..
Customer Cancellations or Ordering Errors:
If you cancel an order or purchase the wrong part, a 25% restocking fee may apply. Additionally, original shipping costs will be deducted from your refund.
Orders canceled without requesting a replacement are also subject to the same restocking fee and non-refundable shipping charges.
🛠️ Engine Warranty Requirements
To keep your engine warranty valid, please follow these required installation and maintenance steps:
Replace the timing belt along with all external seals, including crankshaft seals, camshaft seals, and gaskets.
Install a new water pump to ensure proper cooling performance.
Transfer all necessary components (accessories, sensors, brackets, etc.) from your original engine to the replacement engine.
Clean the intake manifold thoroughly and check for loose bolts, nuts, or any debris before installation.
Inspect the entire cooling system, make necessary repairs, install a new thermostat, and refill with a 50/50 mix of antifreeze and water.
Change the engine oil and filter before initial startup, and continue to change them every 3,000–5,000 miles.
Verify proper engine performance—the engine should run smoothly with no knocking, smoke, or excessive oil consumption.
⚠️ Please note: Failure to complete these steps will result in a voided warranty.
🔩 What’s Covered
The warranty includes coverage for key internal engine components such as:
The engine block
Pistons
Valves
❌ What’s Not Covered
The following components are not included under warranty coverage:
Electrical sensors
Carrier bearings
U-joints
CV joints
Ball joints
Wiring harnesses
📝 How to File a Warranty Claim
To begin a warranty claim, please submit the following:
A detailed installation and diagnostic report
Photos or video evidence of the problem (when available)
We’re here to ensure your confidence and satisfaction when purchasing used auto parts from us.
Email:info@usedsteeringcolumn.com
Phone: +1 (407) 589-5750